1. Introduction

Welcome to Superseil ("we", "our", "the platform"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information from our users ("you", "user") when you register and use our services to purchase premium products from our curated marketplace.

2. Information We Collect

Information you provide to us:

• Registration data: Full name, email address, and password.
• Profile data: Shipping and billing address, phone number.
• Transaction data: Purchase history, products acquired, payment information (payment information is processed directly by our payment gateway and is not stored by us in most cases).
• Communications: Any information you send us through contact forms, support, or email.

Information collected automatically:

• Usage data: IP address, device type, browser, pages visited, time spent on the platform, and clicks.
• Cookies and similar technologies: We use cookies to improve your experience, remember your preferences, and analyze traffic. You can manage your cookie preferences from your browser settings.

3. Use of Information

We use your information to:

• Create and manage your user account.
• Process your orders and manage shipments.
• Communicate with you about order status, platform updates, and offers (only if you have given consent for marketing).
• Provide customer support and respond to your inquiries.
• Improve, personalize, and develop our platform and product range.
• Prevent fraud and secure the platform.

4. Legal Basis for Processing

• Contract performance: Necessary to create your account and process your purchases.
• Consent: For sending commercial communications (you can withdraw it at any time).
• Legitimate interest: To improve our services, security, and data analysis.

5. Sharing Your Information

We do not sell your personal data. We only share your information with third parties in the following circumstances:

• Service providers: For essential operations such as:
  • Payment gateways (e.g., Stripe, Binance Pay) to process transactions.
  • Logistics and shipping companies to deliver your orders.
  • Analytics tools (e.g., Google Analytics, anonymously) to understand platform usage.
• Legal compliance: When necessary to comply with the law, a court order, or legal process.

6. Your Privacy Rights

You have the right to:

• Access the personal data we have about you.
• Rectify inaccurate or incomplete data.
• Request deletion of your data (right to be forgotten).
• Object to the processing of your data for marketing or other purposes.
• Withdraw your consent at any time.

To exercise these rights, contact us at privacy@superseil.com.

7. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. However, no system is 100% secure.

8. Data Retention

We will maintain your information for as long as your account is active or as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Changes to this Policy

We may update this policy occasionally. We will notify you of any significant changes by posting the new policy on our platform.

10. Contact

For any questions about this policy or your personal data, you can contact us at:

Terms and Conditions of Superseil

Last updated: August 31, 2025

1. Acceptance of Terms

By registering and using the services of Superseil (the "Platform"), you agree to be legally bound by these Terms and Conditions. If you do not agree, you may not use our services.

2. Definitions

• "Platform": The Superseil website and services.
• "User" or "Buyer": You, the person who registers to purchase products.
• "Seller" or "Store": Superseil Inc., the entity that sells products on the Platform.
• "Products": The goods offered by the Seller on the Platform.

3. Registration and Account

• You must be at least 18 years old to register.
• It is your responsibility to provide truthful information and maintain the confidentiality of your account and password.
• You are responsible for all activities performed under your account.

4. Purchase Process

• Orders: When placing an order, you make a binding purchase offer. Order confirmation does not constitute acceptance of the offer, but confirmation of its receipt.
• Acceptance: The sale is formalized only when we send you an email confirming that the product has been shipped.
• Prices and Payments: All prices are displayed in USD. Payment is processed through our authorized payment providers. You agree to pay the full price of the order.
• Availability: Product availability is subject to stock. We reserve the right to cancel an order if a product is not available.

5. Shipping and Delivery Policy

• Delivery times are estimated and not guaranteed.
• The risk of loss or damage to products is transferred to you at the time of delivery to the provided address.
• It is your responsibility to provide a correct and complete shipping address.

6. Returns and Refunds Policy

• Right of withdrawal: You have 14 days from receipt to return any product for any reason, provided it is in its original condition and packaging.
• Process: To initiate a return, you must contact us at support@superseil.com to obtain a return authorization (RMA).
• Refunds: Once the returned product is received and verified, we will process the refund using the same original payment method within 14 days. Return shipping costs will be borne by you, unless the product is defective or an error has been made on our part.

7. Limitation of Liability

Superseil's responsibility in case of disputes related to products (defects, incorrect description) will be limited to the total value of the order in question. We will not be responsible for indirect or consequential damages.

8. Intellectual Property

All Platform content (logos, texts, graphics, software) is the property of Superseil Inc. and is protected by copyright and other intellectual property laws. You may not use it without our prior written consent.

9. User Conduct

You agree not to use the Platform to:

• Perform illegal or fraudulent activities.
• Host or transmit malware.
• Perform data scraping or interfere with Platform security.

10. Modification and Termination

• We reserve the right to modify these terms at any time. Your continued use of the Platform after changes implies your acceptance.
• We may suspend or terminate your access to the Platform immediately, without prior notice, if you breach these terms.

11. Applicable Law and Jurisdiction

These terms will be governed and interpreted in accordance with the laws of California, USA. Any dispute will be submitted to the courts of San Francisco, California.

12. Contact

For questions related to these terms, please contact: